PRIVACY POLICY

MobileApp always understands that you are very concerned about how the personal information you have trusted and provided to us is kept secure and used. We commit that we will do our best to keep this information confidential. We also ensure that we will use information appropriately and considerately to continuously improve service quality, giving you a better experience when purchasing and using our products and services.

Article 1: Collection and Use of Personal Information Personal information is data used to identify or contact a person. You may be asked to provide your personal information whenever you contact us or any of our agents. MobileApp and its agents may share this personal information with each other and use it consistent with this Privacy Policy. We may also combine personal information with other information to provide and improve our products, services, content and advertising and corporate communications. If you have purchased a subscription to the MobileApp software, you should read this Privacy Policy in conjunction with the Usage Agreement, which sets out your agreement with us.

Below are some examples of the types of personal information we may collect and how we may use that information.

The information we collect

When you create an account, buy products, download software updates, inquire about products, participate in online surveys, etc. we may collect your information including Name, Address, Phone Number. phone, Email, Subscription Product Plan, mobile device information or any additional information you provide.
When you use our support services, you can provide additional information necessary for us to support, test, and control product quality. Some phone calls, customer care and support will be recorded for the purpose of monitoring and controlling support quality. These records are maintained in a secure environment and periodically destroyed in accordance with our document and information retention policies and practices.

We may also receive and maintain e-mail communications from prospective customers for marketing, sales, product support and distribution, and fulfillment of contractual obligations.

How we use your personal information

We use your personal information to perform and support contractual obligations, provide information about MobileApp's latest products and services, update software, and support issues you may have. encountered while using the product, notify you of changes to the service or terms and conditions of use. We may also use your personal and non-personal information to send marketing communications including event invitations, special promotions. If you do not want to be on our mailing list, you can opt out at any time by contacting us at support@MobileApp.vn

We also use this information to develop, provide and improve products and services including support, advertising and communications.

We use it to send important notices, such as purchasing communications and changes to terms of use and policies. Because this information is important to your interaction with MobileApp, you cannot opt out of receiving this information.

In addition, we also use it for internal purposes such as auditing, data analysis, network security and information technology, and research to improve technology, products, services, and experiences. customers and users.

If you participate in a competition, promotion or discount program, we may use the information you provide to administer those programs.

Article 2: Collection and use of non-personal information

We collect non-personal information - data that is not directly linked to any specific individual. We may collect, use, transfer and disclose non-personal information for any purpose. The following are some examples of non-personal information we collect and how we may use it:

We may collect information such as occupation, language, area code, device identifier, location and time zone where MobileApp products are used so we can better understand customer behavior and improve our products, services and advertising.

We may also collect information related to activities while using the product. This information is aggregated and used to help us provide more useful information to our customers and understand which parts of our products and services are of most interest, how they are used, and how they can be improved. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.

If we combine non-personal information with personal information, the combined information will be treated as personal information.

Article 3: Consent and our relationship with you

We care about your privacy very much. When you contact us or register to receive information about our services (including quotes) or provide personal information for marketing purposes (including event registration, software downloads) ), then you have agreed to receive communications from us via phone, e-mail in response to your request. When you register for our services and enter into a contract with us, we are required to communicate with you and maintain relevant data and information to fulfill our contractual obligations, compliance, record keeping purposes business purposes as well as providing you with continuous information about MobileApp services, enhancing your ability to use our services.

Article 4: Cancellation of registration and withdrawal of consent

If you are not a MobileApp customer and would like to stop receiving communications from MobileApp, you can click the unsubscribe button on incoming MobileApp communications or contact Support@mobileapp.vn

If you are a MobileApp customer and have concerns about the information and data MobileApp has collected, please contact via email Support@mobileapp.vn. Where we collect personal information for legal or contractual reasons, if you do not provide the information or want to stop using it, we can no longer continue to perform our contractual obligations, but you may be subject to payments or cancellation fees based on the terms of the signed contract or license.

Article 5: Cookies and other technologies

The MobileApp website, online services, interactive applications, email notifications and advertising may use cookies and other technologies such as pixel tags, Web beacons. These technologies help us better understand user behavior, tell us which parts of websites people visit, and measure the effectiveness of advertising and web searches. We consider information collected by cookies and other technologies to be non-personal information. However, to the extent IP addresses or similar identifiers are considered personal information under local law, we also treat these identifiers as personal information. Similarly, if non-personal information is combined with personal information, we treat the combined information as personal information and are covered by this Privacy Policy.

We and our partners use cookies and other technologies in digital advertising services to control how many times you see a given ad, deliver ads relevant to your interests, and measure Measure the effectiveness of advertising campaigns. We and our partners also use cookies and other technologies to remember personal information when you use our websites, online services and applications. Our goal in these cases is to make your experience more convenient. For example, knowing your name or other identifiers will allow us to welcome you the next time you visit or use the products. Knowing your country and language helps us provide a customized language experience.

If you want to disable cookies, go to your browser's settings and turn them off. For mobile devices, go to Settings, then select your web browser and turn off Cookies. If you don't know how to turn off cookies, find out and contact the browser developer to learn how to turn them off. Please note that certain features of our website, applications or services may not be available if cookies are disabled.

Like most websites, we automatically collect some information and store it in log files. This information includes IP address, browser language, Internet service provider (ISP), referring site, operating system, timing and clickstream data. We use this information to understand and analyze trends, administer the website and services, learn about user behavior on the website, collect information to analyze user habits. We may use this information in our marketing and advertising services and in communicating with you. Pixel tags allow us to send emails in a format that customers can read and know if the message

has been opened. We may use this information to reduce or eliminate unhelpful messages sent to customers.

Article 6: Disclosure to partners

We may provide certain personal information to partners to provide or provide product support, market to customers or improve user experience. For example: When you purchase and activate a product, you authorize MobileApp and MobileApp's partners to exchange information with you during the activation process to perform the service. If you accept the service, your account will be governed by MobileApp and its partners in accordance with the Terms of Use Agreement and Privacy Policy. Personal information will only be shared by MobileApp to provide or improve products, services and advertising and communications; It will not be shared with third parties for their marketing purposes.

Article 7: Other

In cases where it is necessary to comply with the law, legal process, litigation or requests from authorities or governments within or outside your country requiring us to disclose personal information, we will may disclose information about you if we determine that disclosure is necessary and appropriate under the law. We may also disclose information about you if we determine that disclosure is necessary and reasonable to enforce our terms and Service Agreement or protect user activity. Additionally, in the event of a reorganization, merger or sale, we may transfer all personal information we collect to the relevant third party.

Article 8: Measures to protect personal information

We implement information protection measures according to ISO 27000 (Information Security Management System Standard), CSA Star (Information Security Certificate for Cloud Computing Services) and GPDR (Information Security Regulations for Cloud Computing Services). EU General Data Protection Regulation) has been certified by competent organizations, including administrative and technical measures to protect your personal information from theft, destruction, leakage. leakage, misuse, unauthorized disclosure or alteration.

Article 9: Personal information retention period

Your personal information is retained for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law or permitted in our policies and procedures. continue to retain our documents.

Article 10: Your rights regarding personal information

We give you the right to ask us to correct data if inaccurate or to delete data we are not required to retain by law or for legitimate business purposes. You have the following rights regarding your personal information that we collect: (i) Request correction of any errors or inaccurate information; (ii) Request deletion or destruction of information according to standards; (iii) Restrict or limit our use of your data in accordance with legal and contractual obligations. Upon receipt of your request, we will comply with your request as soon as possible.

Article 11: Personal information related to children

We do not knowingly collect personal information from people under 18 years of age. If we learn that we have collected personal information from someone under 18 years of age, we will take steps to delete the information as soon as possible. Our marketing, sales and service activities are not targeted at people under 18 years of age.

Article 12: Third Party Websites and Services

MobileApp's websites, products, applications and services may contain links to websites, products and services or use products and services from third parties. Information collected by third parties, which may include things such as location data or contact details, is governed by their Privacy Policy. We encourage you to learn about the Privacy Policies of those third parties.

Article 13: Our commitment to your privacy

We communicate and train this security and privacy policy to MobileApp employees to ensure its provisions are properly implemented and in compliance with the law.

Article 14: Contact information

If you have any questions or concerns about MobileApp's Privacy Policy or information about your personal data, please contact us at support@MobileApp.vn We can update Your privacy policy according to need or law. When we change our policy, we will post a notice on our website along with the updated Privacy Policy.