PRIVACY POLICY

MobileApp understands your concerns about how your personal information is secured and used. We are committed to protecting this information and using it appropriately to improve our service quality and enhance your experience with our products and services.

This policy was last updated on April 3, 2025. Please review it carefully to understand our practices regarding your personal data.

Article 1: Collection and Use of Personal Information

Personal information refers to data that can identify or contact an individual. You may be asked to provide personal information when contacting us or our agents. MobileApp and its agents may share this information with each other in accordance with this Privacy Policy. We may combine personal information with other information to improve our products, services, content, advertising, and communications. If you have purchased a subscription to MobileApp software, this Privacy Policy should be read alongside the Usage Agreement.

Information We Collect:

How We Use Your Personal Information:

Article 2: Collection and Use of Non-Personal Information

We collect non-personal information that is not directly linked to any specific individual and may use it for any purpose:

If non-personal information is combined with personal information, the combined information will be treated as personal information.

Article 3: Consent and Our Relationship with You

By contacting us, registering for information, or providing personal information, you consent to receive communications from us via phone or email. When you register for our services and enter into a contract, we must communicate with you and maintain relevant data to fulfill our contractual obligations and provide ongoing information about MobileApp services.

Article 4: Cancellation of Registration and Withdrawal of Consent

Article 5: Cookies and Other Technologies

Our website, services, applications, and advertisements may use cookies and technologies like pixel tags and web beacons to:

You can disable cookies in your browser settings, but certain features may not function properly without them.

We collect log information including IP address, browser language, ISP, referring site, operating system, and timing data to analyze trends and improve user experience.

Article 6: Disclosure to Partners

We may share personal information with partners to provide product support, marketing, or improve user experience. When you activate a product, you authorize MobileApp and its partners to exchange information necessary for service provision. Your information will not be shared with third parties for their marketing purposes.

Article 7: Other Disclosures

We may disclose information:

Article 8: Protection Measures

We implement information protection according to ISO 27000, CSA Star, and GDPR standards, including administrative and technical measures to protect against theft, destruction, leakage, misuse, and unauthorized alteration.

Article 9: Retention Period

Personal information is retained for the period necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law or permitted by our policies.

Article 10: Your Rights

You have the right to:

Article 11: Children's Privacy

We do not knowingly collect personal information from individuals under 18 years of age and will delete such information if discovered. Our marketing, sales, and services are not targeted at minors.

Article 12: Third-Party Services

Our websites, products, and services may contain links to third-party services. Information collected by third parties is governed by their own privacy policies, which we encourage you to review.

Article 13: Privacy Commitment

We communicate and train employees on this policy to ensure proper implementation and legal compliance.

Article 14: Payment Policy (EULA)

14.1 Payment Methods

We accept various payment methods including credit/debit cards, digital wallets, and bank transfers. All payment information is processed securely through PCI-DSS compliant payment processors.

14.2 Billing Cycle

14.3 Payment Security

14.4 Refunds and Cancellations

14.5 Failed Payments

14.6 Price Changes

14.7 Taxes

14.8 Disputed Charges

Article 15: Contact Information

If you have questions or concerns about MobileApp's Privacy Policy or your personal data, please contact us at support@mobileapp.vn. We may update this policy as needed or required by law, and will post notices on our website along with the updated policy.